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24020 W Riverwalk Ct Ste. 100, Plainfield, IL 60544
10 N. Martingale Road. Suite 400, Schaumburg, IL 60173
Heritage Counseling Center
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Caring Counselors at Heritage Counseling Center in Plainfield, IL and Schaumburg, IL


Francine Costanza, LCPC

Francine Costanza is a Licensed Clinical Professional Counselor. She received her Master's Degree in Community Counseling from Argosy University in 2010. She works with individuals, couples and families, specializing in Eating Disorders, Addictions, Depression and Relationship Issues. She is also a Certified Life Coach which enhances her clinical work. Her experience in coaching has influenced her focus on finding purpose, goal setting, determination and faith in action. She uses psychodynamic techniques to identify the hurts in one's life that need healing, and the thinking patterns that need changing.
Francine has facilitated groups on anger management, women's issues, eating disorders and Social Communication Disorder (formerly known as Asperger's Syndrome). She has also used Therapeutic Drama in her work with children, which has shown significant improvement in their confidence and self-esteem.
Francine has been a follower of Jesus Christ for 36 years. She attributes her own growth to be a result of God's power in her life as she follows His leading and interacts with others, bringing greater awareness, understanding and insight into life's problems and solutions. She has been married for 23 years and has 3 children.

Scott Hendrickson, LCPC

Scott Hendrickson is a Licensed Clinical Professional Counselor (L.C.P.C.) providing counseling therapy for individuals, couples, and families. Formerly, an ordained minister, he also serves as a consultant to Chicago area churches for family ministry development. It is his calling to be a resource and helper to ministers and others in need.
As a clinical professional counselor, minister, former pastor to families with children, and founder of Heritage Counseling Center, Inc., Scott has provided therapeutic counseling to those suffering from a wide array of spiritual, emotional and psychological problems. He has counseled children, parents, students and other individuals, recruited and trained ministry volunteers and creatively expanded the effectiveness of ministry to families.
Scott holds a B.S. in Pastoral Studies from North Central University (1984) and an M.A. in Counseling Psychology from Trinity International University (1997). He is a member of the American Association of Christian Counselors. Scott and his wife Denise have recently become empty-nesters with their two sons, David and Alex currently attending college.

Samantha Hicks, LCPC

Samantha Hicks is a Licensed Professional Counselor who is eager to work with individuals and families of all ages. She enjoys working out of the dialectic behavioral and solution focused therapy models, along with incorporating the 12 steps into overcoming struggles that individuals face. She is passionate about incorporating a Christian framework into therapy to help individuals further discover their value, identity and purpose.

Sam received a Master's in Counseling Psychology from The Chicago School of Professional Psychology. Sam has previous experience working in a community mental health agency. Through this agency, she worked with children, adolescents and their families to overcome a variety of struggles. Sam also partnered with local schools to further the substance abuse prevention grant. She currently also works at Timberline Knolls working with individuals who are experiencing addiction, mood, eating and personality disorders.

Cindy O'Donnell, LCSW

Cindy is a Licensed Clinical Social Worker and has been working with individuals and families for the past 20 years. Cindy has experience in helping individuals and families with chronic/terminal illness, grief and loss, domestic violence, mood disorders, adjustments issues, marital counseling as well as experience with the healing process of the 12 steps and incorporating the steps into the counseling process.
Cindy is a Board Certified Professional Christian Counselor and has experience facilitating support groups as well as being in ministry work for the past 10 years. Cindy earned a Master's degree in Social Work from the University of Illinois-Chicago in 1992 and a Masters of Religion (MAR) degree from Liberty Baptist Theological Seminary in 2013.

Amanda Paben LPC

Amanda is a Licensed Professional Counselor (LPC) who is passionate about providing counseling services to children and adolescents, as well as parents and families with the goal of encouraging growth, enhancing functioning, enriching family interactions, and equipping parents. She has experience in counseling children and adolescents who have struggled with anxiety, behavior problems, bullying, depression, self-esteem, and adjustment to transitions such as divorce or separation. Believing that children best express themselves through play and creativity, Amanda's approach to counseling utilizes several art, play, and sand-tray therapy techniques.
In addition to working with children and adolescents, Amanda also provides individual counseling to adults dealing with a variety of concerns. She has a particular interest in anxiety and women's self-esteem.
Prior to Heritage, Amanda gained her clinical experience at a youth and family community counseling agency where she conducted both individual and group therapy for children, adolescents, and adults. Amanda currently serves as the leader of the children's ministry at her church.
Amanda received her Bachelor's degrees in psychology and theology from Trinity Christian College and her Master's degree in mental health counseling from Trinity Evangelical Divinity School. She is a professional member of the American Counseling Association.

Cindy Raices, M.A.

Cindy is passionate about working with adults, adolescents and children to provide a safe place for people to experience healing, forgiveness and peace. She has experience in counseling individuals with a variety of struggles such as depression, anxiety, self-esteem, addiction, self-blame and trauma.
Prior to Heritage, Cindy gained her clinical experience at a substance abuse counseling center and a family community agency where she conducted both individual and group therapy for families, adolescents, and adults.
Cindy received her Bachelors degree in Psychology and her Masters degree in Clinical Mental Health Counseling from Rider University. Cindy and her husband also pastor a church in the Chicagoland area.

En Español

Cindy Raices, M.A.

La pasión de Cindy es trabajar con adultos, adolescentes y niños para que tengan un lugar seguro donde puedan experimentar la sanidad interior, el perdón y la paz. Ella tiene experiencia trabajando con personas que han tenido una variedad de luchas con la depresión, la ansiedad, el autoestima, el trauma, la adicción y el remordimiento.

Antes de trabajar en Heritage, Cindy adquirió experiencia clínica en una agencia de la comunidad familiar y un centro de consejería de abuso de drogas. Allí ella proveía terapia individual y en grupos para familias, adolescentes y adultos.

Cindy recibió su licenciatura en Psicología y una maestría en Consejería Clínica de Salud Mental de la Universidad de Rider. Cindy y su esposo también pastorean una iglesia en el área de Chicago.

Terri Griswold, LCPC

VP (815) 676 - 4411

Terri L. Griswold is a Licensed Professional Counselor. She received her undergraduate degree from North Central University in Psychology and Deaf Culture Ministries (1998). She is fluent in American Sign Language. Her Master's Degree is in Professional Counseling from Liberty University (2012).

Terri’s passion is for helping individuals who have been wounded physically, emotionally and spiritually to become whole and restored. During her professional career she has worked with individuals of all ages who suffer from traumatic experiences, mood disorders, chronic illness, grief and loss, crisis intervention and a host of other issues. She is certified in Mental Health First Aid and volunteers for a suicide hotline weekly.

Terri is also a licensed minister and is a former missionary having served in Lithuania and Romania. She also served as a missionary with Health Care Ministries in which she worked with international churches leading health care teams around the world and teaching various seminars.

In her free time she enjoys traveling, cooking/baking and spending time with her nieces and nephews. She is a momma to a chiweenie, Mishka.